FAQ
Splash of Color – FAQ & Brand Story
About Splash of Color
Hi there, welcome to Splash Of Color, Co. established in 2025. With my background as a seasoned interior decorator and graphic designer, I created this vibrant brand from my love of globally inspired design, bold patterns, and visual storytelling and my new found love in learning to play Mahjong with mah ladies.
Each piece is a blend of cultural influence and modern style, crafted with care and originality. Whether you're dressing up your home or adding flair to your everyday life, Splash of Color celebrates color, heritage, and personality through thoughtful, artful design.
Frequently Asked Questions
Are your products mass produced?
No. All Splash of Color products are made to order, meaning each item is crafted just for you once your order is placed. This ensures we maintain a boutique, intentional feel—never mass produced. We work with various partners to help bring our designs to market.
All Splash of Color mahjong mats, solar lights, and patio lighting are made to order with care as well. Each design is created by me, then professionally printed and shipped by my trusted production partner overseas. Your patience supports a thoughtful, creative process—thank you!
How long will it take to receive my order?
Most products take approximately 14 business days to produce and ship. This timeframe can vary slightly depending on the item and printing partner, but we always aim to get your order out as quickly as possible without sacrificing quality.
Who designs your products?
Every design is original to Splash of Color, created by our founder and lead designer. We pride ourselves on offering unique patterns and artwork you won’t find anywhere else.
Where are your products made?
We partner with several trusted printing partners in the USA and around the globe. This allows us to offer a diverse selection of products while maintaining the artistic integrity and quality Splash of Color is known for. We use our global partner for our mahjong mats to bring the highest quality standard in the mahjong community.
Can I return or exchange an item?
Because all items are made to order, all sales are final. However, if your item arrives damaged or with a printing defect, we will gladly offer a replacement or refund. Please contact us within 7 days of delivery with photos of the issue.
What if I change my mind after ordering?
Unfortunately, since your order is created just for you, we only offer cancellations within two hours of ordering. We work on an automated system and there is no way to stop the process once production begins. Please be sure to double-check sizes, colors, and product details before checking out.
How should I care for my items?
Care instructions are provided with each product and are also available in individual product listings. To ensure longevity, we recommend following these instructions carefully.
Any questions, feel free to email us at deidrasplashofcolor@gmail.com